Be the seller everywhere. Without becoming the seller everywhere.
We become the legal Merchant of Record in markets that require one — so you can sell across borders without taking on local sales tax, consumer protection, or chargeback liability.
The legal seller in every market that needs one.
Some markets require a registered Merchant of Record to sell goods to customers. We become that entity — and take on the legal layer that comes with it.
Legal merchant of record.
Our local entities are the registered MOR in markets that require one. The customer's transaction is processed under our name. You don't need to register a local seller entity anywhere.
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Sales tax and VAT compliance.
We collect, file, and remit sales tax and VAT to the relevant authorities in every market we serve. No tax registrations for you. No quarterly filings.
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Consumer protection and refunds.
Every market has its own consumer protection rules — return windows, warranty obligations, refund timelines. We handle them under our entity.
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Chargebacks and fraud liability.
We take on the legal and financial risk of chargebacks and payment fraud in markets where we act as MOR. You see clean revenue. We deal with disputes.
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What is an Merchant of Record?
A Merchant of Record is the legal entity responsible for selling goods to a customer. They collect sales tax, comply with consumer protection laws, handle refunds, and take on chargeback risk.
Some markets — and some sales channels — require the MOR to be a locally registered entity. For DTC brands selling internationally, that means either setting up a local seller in every market or working with a third-party MOR.
OpenBorder is that third-party MOR in markets that require one. You sell. We handle the legal seller side.
Some markets — and some sales channels — require the MOR to be a locally registered entity. For DTC brands selling internationally, that means either setting up a local seller in every market or working with a third-party MOR.
OpenBorder is that third-party MOR in markets that require one. You sell. We handle the legal seller side.
Doing it yourself Vs Doing it with us.
180+ countries. 3–5 day delivery. One platform that handles carriers, customs, taxes, duties, and tracking, so you don't have to.
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We're the only third-party Merchant of Record provider for TikTok Shop UK.
TikTok Shop UK requires a registered Merchant of Record to sell on the platform. That used to mean setting up a local UK entity, hiring local staff, and managing UK sales tax and consumer law yourself. We're the only platform that lets you sell on TikTok Shop UK without any of that. You list your products. We handle the legal seller side.
How brands scale with us
Brands have scaled internationally without becoming the registered seller in every market they sell to. Their customers in the UK, EU, Canada, Australia, and UAE buy from them — but the legal transaction sits with our local entities.
The brands keep selling. We handle the legal seller layer.
Request a demo
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MOR services in all major markets
We act as the registered Merchant of Record across major DTC and marketplace channels.
North America
United States, Canada
Europe
United Kingdom, Germany, France, Italy, Spain, Netherlands, Sweden, Ireland, Denmark, Belgium, Austria, Poland
Asia-Pacific
Australia, New Zealand, Singapore
Middle East
United Arab Emirates, Saudi Arabia
Marketplace channels
TikTok Shop UK, Amazon UK, Amazon EU
MOR is one piece of the platform.
Most brands using OpenBorder for MOR also use these.
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Importer of Record
We can also act as the legal importer for cross-border goods — handling customs, duties, and compliance.
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Local payment processing
Local payment processing in every major market. Drop your fees from 4–5% to under 1%.
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TikTok Shop UK
Sell on TikTok Shop UK without a local entity. We're the only third-party MOR provider for the channel.
Frequently asked questions
Do I need a Merchant of Record in every country I sell to?
What's the difference between IOR and MOR?
Can I use OpenBorder as MOR for TikTok Shop UK?
Who collects and remits sales tax under MOR?
Do I lose control of my brand or customer relationship under MOR?
Sell across borders.Without becoming the seller across borders.
We'll set you up in 2 weeks. And handle the legal layer in every market you sell.
Request a demo
- 180+ countries
- No local entity needed
- Live in 2 weeks
