Merchant of Record services for selling internationally.
We become the legal Merchant of Record in markets that require one — so you can sell across borders without taking on local sales tax, consumer protection, or chargeback liability.
The legal seller in every market that needs one.
Some markets require a registered Merchant of Record to sell goods to customers. We become that entity — and take on the legal layer that comes with it.
Legal Merchant of Record.
Our local entities are the registered MOR in markets that require one. The customer's transaction is processed under our name. You don't need to register a local seller entity anywhere.
Sales tax and VAT compliance.
We collect, file, and remit sales tax and VAT to the relevant authorities in every market we serve. No tax registrations for you. No quarterly filings.
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Consumer protection and refunds.
Every market has its own consumer protection rules — return windows, warranty obligations, refund timelines. We handle them under our entity.
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Chargebacks and fraud liability.
We take on the legal and financial risk of chargebacks and payment fraud in markets where we act as MOR. You see clean revenue. We deal with disputes.
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What is a Merchant of Record?
A Merchant of Record is the legal entity responsible for selling goods to a customer. They collect sales tax, comply with consumer protection laws, handle refunds, and take on chargeback risk.
Some markets — and some sales channels — require the MOR to be a locally registered entity. For DTC brands selling internationally, that means either setting up a local seller in every market or working with a third-party MOR.
OpenBorder is that third-party MOR in markets that require one. You sell. We handle the legal seller side.
Some markets — and some sales channels — require the MOR to be a locally registered entity. For DTC brands selling internationally, that means either setting up a local seller in every market or working with a third-party MOR.
OpenBorder is that third-party MOR in markets that require one. You sell. We handle the legal seller side.
Doing it yourself Vs Doing it with us.
One platform that handles carriers, customs, taxes, duties, and tracking, so you don't have to.
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Merchant of Record for TikTok Shop US & UK
Sell on TikTok Shop US & UK without setting up a local entity. OpenBorder acts as your Merchant of Record, handling the legal seller responsibilities, local tax, and compliance so you can launch faster.
How brands scale with us
Brands have scaled internationally without becoming the registered seller in every market they sell to. Their customers in the UK, EU, Canada, Australia, and UAE buy from them — but the legal transaction sits with our local entities.
The brands keep selling. We handle the legal seller layer.
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MOR services in all major markets
We act as the registered Merchant of Record across major DTC and marketplace channels.
North America
United States, Canada
Europe
United Kingdom and all of Europe
Asia-Pacific
Australia, New Zealand, Singapore
Middle East
United Arab Emirates, Saudi Arabia
Marketplace channels
TikTok Shop UK & US
MOR is one piece of the platform.
Most brands using OpenBorder for MOR also use these.
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Importer of Record
We can also act as the legal importer for cross-border goods — handling customs, duties, and compliance.
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Local payment processing
Local payment processing in every major market. Drop your fees from 4–5% to under 2%.
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TikTok Shop UK & US
Sell on TikTok Shop UK & US without a local entity. We're the third-party MOR provider for the channel.
Frequently asked questions
Do I need a Merchant of Record in every country I sell to?
What's the difference between IOR and MOR?
Can I use OpenBorder as MOR for TikTok Shop UK & US?
Who collects and remits sales tax under MOR?
Do I lose control of my brand or customer relationship under MOR?
Sell across borders. Without becoming the seller across borders.
We'll set you up in 2 weeks. And handle the legal layer in every market you sell in.
Request a demo
- 180+ countries
- No local entity needed
- Live in 2 weeks
