How to Launch Your Brand on TikTok Shop

Darwish Gani
Co-Founder at OpenBorder, Pangaea

Let’s acknowledge that TikTok shop matters.  

For CEO/CMOs thinking about this, the answer is YES. As of late 2023, there are over 500,000 merchants that sell on TikTok Shop. However, what’s really worth noting is just how much revenue merchants are driving on TikTok Shop!

TikTok is a unique channel in that it both builds awareness and drives sales (unlike Amazon which captures awareness, or Meta/Instagram, which are less effective at larger awareness building but very effective for bottom-of-funnel demand capture). TikTok has the potential to be the next large platform shift in marketing channels, and there are already signs of brands building 8-figure businesses with TikTok Shop as the primary channel of spend.

I mean, just look at the top 10 sellers in the US on TT shop in the last month:

Note that some brands doing well on TikTok Shop are “TikTok shop native” while others are household DTC/omnichannel DTC brands! 

So Who’s Shopping on TikTok Shop? 

At first glance, it makes sense to focus on Gen Z (ages 12 to 27) - almost 45% of TikTok’s user base falls into this age range. This translates to around 75 million potential buyers—whether Gen Z themselves or their parents—out of TikTok’s 170 million U.S. users as of April 2024.

The platform’s easy integration between content and commerce deems it an environment ripe for sales, and early movers are seeing the benefits. So for those who haven’t taken the leap yet, the clock is ‘Ti(c)king’, so to speak!

At this stage, the platform offers enviable advantages:

  • Lower CPC and CPA: TikTok's less crowded space helps brands cut costs on ads and customer acquisition
  • Better ROAS: With less competition, TikTok's unique content format drives higher engagement and more efficient ad spend
  • Perfect for A/B testing: TikTok's trend-driven environment makes it ideal for testing campaigns before launching on bigger platforms

The Global Opportunity: Launching TikTok Shop in Regional Markets

TikTok’s e-commerce growth isn’t limited to one region. In Europe and Asia, categories like skincare, supplements, and fashion are experiencing a surge in sales driven by TikTok Shop. Across the board, early adopters in these regions are benefiting from local influencers, highly targeted video content, and TikTok’s viral potential.

So for US brands looking to tap into a specific region, TikTok Shop offers a tempting opportunity. 

Let’s take the UK as a case study.

Since TikTok Shop’s introduction in the UK, about 50% of UK’s TikTok users reportedly make purchases via the app.

According to OpenBorder’s analysis, US TikTok Shop stores that have expanded into the UK are seeing UK revenue account for roughly 34% of their US TikTok Shop revenue, with a median of 30%.

In the beauty category, the results are just as glamorous—UK stores are driving 30% of US store revenue on average. Notably, the current TikTok Shop leaders in the UK makeup market are local players, who have gained significant traction in a very short period of time.

But of course, expanding into a new market comes with multiple hurdles.

Challenges of Launching Your Brand on TikTok Shop in the UK

Account & Store Setup

Establishing a TikTok Shop account in the UK requires more than simply duplicating your existing US store. 

For instance, you’ll need to:

  • Register a UK Business Entity: Secure a UK business license, which includes registering your company, obtaining a business address, and setting up a local bank account.
  • Understand VAT and Tax Obligations: Learn the UK-specific tax regulations, including VAT registration and compliance, and set up systems to manage these taxes.
  • Make sure your products are complaint to be imported into UK: Based on your category, you’ll need to account for things like label claims, ingredient review, product registration, responsible party designations
  • Fulfill TikTok’s Business Verification Requirements: Submit the necessary documentation to TikTok for business verification, which may include company registration certificates, proof of address, and tax information. You will need to have a local employee in the UK to complete this process.
  • Adjust Store Localization: Modify your store’s content, pricing, and shipping options to reflect UK market preferences and regulations.

Fulfillment & Logistics

This becomes particularly complex when managing international supply chains and meeting delivery timelines for UK consumers. For instance, shipping timelines can also be tricky, especially when coordinating with international carriers, which may not meet UK consumer expectations for fast delivery. Additionally, returns pose another layer of complexity, as processing them from abroad can lead to higher costs and slower refund times.

Customers can fulfill in 2 ways: 

  1. Leverage tiktok’s warehouses in the UK
  2. Ship from an existing warehouse / 3pl in the UK that is integrated with TikTok

Marketing & Customer Acquisition

For TikTok, understanding which local influencers have a good foothold in the UK is key to running effective promotional campaigns that actually convert, because user-generated content is the most authentic medium through which shoppers decide whether or not to buy an item.

Gymshark’s marketing approach makes for an intriguing read. 

The UK based gym clothing brand managed not only to break into the US market but also earn a majority of their revenue from the region (£179.6 million in sales). 

Gymshark has excelled on TikTok, amassing over 4.2 million followers and 65.7 million likes. Their TikTok strategy emphasizes User-Generated Content (UGC), with the hashtag #gymshark reaching over 8 billion views.

In 2018, Gymshark launched the 66 Days to Change Your Life challenge. Participants set personal goals, shared initial photos/videos, and updated their content after 66 days for a chance to win a year’s supply of Gymshark products.

Time & Resource Commitment

Launching on TikTok Shop UK requires a significant investment of time and effort if done independently. From setting up compliance to overseeing fulfillment, the DIY approach can stretch a brand’s resources thin. Many brands find that balancing all these tasks takes significant internal bandwidth, leaving less room for growth-focused activities.

That’s exactly why we’ve built this step-by-step guide to help you streamline the whole process for you. 

Step-by-step Guide to Setting Up Your Store on TikTok Shop UK:

1. Prepare Your Documents

Before you begin, gather the following:

  • Certificate of Incorporation (for businesses)
  • Passport or Driver's License (for ID verification)

These will be required during the registration process.

2. Access TikTok Shop

  • Go to Google and search for "TikTok Shop."
  • Click on the link to the TikTok Seller Center.
  • Select your region:some text
    • For US sellers, choose ‘North American seller’

3. Log in and Verify Your Account

Once your business is verified, head to the TikTok Shop Seller Center to create your seller account. The Seller Center is your control hub, where you’ll manage product listings, view order details, track performance, and handle store operations.

  • Log in to the Seller Center using your TikTok account.
  • Ensure you’re logged in with the correct account (especially if you manage multiple accounts).
  • You’ll receive a verification code by email or SMS. Enter the code to proceed.

4. Choose Your Business Type

  • Select your business type:
  • Individual for sole traders.
  • Corporation for registered businesses.
  • Upload your Certificate of Incorporation (if applicable) and confirm all your details are correct.

5. Complete ID Verification

  • For ID verification, upload a valid passport or driver’s license.
  • Once your documents are uploaded, TikTok will process your verification.

6. Set Up Your TikTok Shop Profile

  • Choose a TikTok username for your shop (either use an existing one or create a new one).
  • Complete all necessary details, including your business address and payment information.

7. Set Up Payment Information

  • Go to the Finance page in the TikTok Seller Center.
  • Connect your bank account to ensure smooth payments.
  • TikTok may take some time to verify your payment information, but you can proceed with other steps while waiting.

8. Add Products to Your Shop

You can start adding products even if your account verification is pending.

  • Manually upload products by clicking on the Upload Manually button.
  • Provide the following details:some text
    • Product Name
    • Category (choose from available options)
    • Product Images (Recommended dimensions: 300x300 pixels, max file size: 5MB)
    • Product Videos (optional, but recommended for showcasing your product)
    • Product Description
    • Price and Shipping Information
  • You can save your product listing as a draft or submit it for review.

9. Set Up Shipping and Return Information

  • Set up your shipping address (or your business address) for product deliveries.
  • Ensure the return address is correctly added for handling returns.

10. Boost Sales with TikTok’s Affiliate Program

Consider joining TikTok’s Affiliate Marketing Program. This allows creators on TikTok to promote your products, earning commissions from sales, which can help increase your visibility and sales.

How does the affiliate program work?

So, you can either sell your products directly or send free samples to creators who’ll make videos showcasing them. They earn a commission for sales generated through their content.

You have two options for collaboration:

  1. Open Collaborations: Here, you can list your products, set the quantity, and define commission rates. 
  2. Targeted Collaborations: If you want to work with specific creators, you can set higher commission rates to encourage more video content. Typically, commissions are around 10% for open collaborations and can go up to 30% for targeted ones.

The Find a Creator feature helps you match with creators based on their sales and engagement metrics. You can see who might be a good fit based on their past performance.

Another useful aspect is Sample Requests. Creators can request samples of your products, allowing them to create content without upfront costs to you. You can track which products were sent and what content is in progress, making it easier to manage.

Pro tip: Use this Google Sheet to track your progress

Once your store is up and running, you’ll want to test different content types, pricing strategies, and ads. TikTok’s analytics dashboard provides insights into what’s working and what isn’t, allowing you to optimize your strategy continuously. Conduct A/B tests to see which content resonates best with your audience and fine-tune accordingly.

Get a Headstart: Best Practices You Should Leverage Once You’re All Setup

Shoppable Videos

The simplest way to get started: create videos that directly link to your products. It’s quick and effective. Shoot a video, add the product link, and post. Users can buy straight from your video, making the sales funnel almost instant.

Going Live

Live shopping is still catching on in the US, but it’s huge in other markets. You can showcase products in real time, engage directly with your audience, and pin products for immediate purchase during the live session.

Shop Tab

The Shop Tab is where users browse and discover new products. Ensure your product is listed here, optimize the title, and consider running ads to promote visibility.

Pro tip: You can also create deals and flash sales that are featured in TikTok’s “Deals Tab.” This helps get your product in front of users already looking for discounts.

Balance Content & Ads

Of course you can post videos daily, but make sure you’re also utilizing TikTok’s affiliate system. Good affiliates create content that sells, and you can run ads on these videos using a Spark Code.

Affiliates

Be smart about who you partner with. Give your product to creators who have the potential to drive sales, not just anyone. The right content can be a game changer.

Run Ads on Winning Videos

Once you have great user-generated or affiliate content, don’t just leave it there. Use the Spark Code to get ad rights and run ads behind those successful videos. More views = more conversions.

Benefits of Early Access to TikTok Shop UK

TikTok Shop is rapidly growing, with millions of active users and early-mover advantages for brands. The platform is incentivizing spending to seed their platform, offering low CPMs and significant exposure potential. For some categories like supplements, skincare, and jewelry, TikTok Shop has already proven to be a profitable channel.

While TikTok Shop may not be the biggest sales driver compared to channels like Amazon, brands that get in early can build their flywheel and capture valuable organic traffic. Having a strategy that includes multiple channels will help brands maximize their reach and sales potential.

As TikTok looks to aggressively establish credibility as an advertising platform through a select set of leading US brands, there couldn’t be a better time to capture meaningful CPM arbitrage and entrench yourself as a market leader in the UK! 

Ride the wave - Launch TikTok Shop UK with OpenBorder

All blog posts

No items found.
image
image

Start selling globally within days

Integrate with our native Shopify courier app that auto handles your tax compliance with industry leading logistics rates.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.