IOR, MOR, SOR: The Roles That Scale Cross-Border Growth

Customs fines, tax issues, and delivery failures all have a common cause: unclear operational roles. Learn how to structure your cross-border expansion the right way.

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Customs delays & marketplace bans don’t happen by accident.


From unpaid VAT to product seizures, most international issues trace back to mismanaged IOR, MOR, or SOR responsibilities. This guide explains how to assign and structure these roles before issues arise.

Leveraging IOR, MOR, and SOR providers in your international expansion strategy is key for fast market entry.
50%
Decrease in time-to-market when leveraging an IOR provider
100%
Decrease in team bandwidth used for tax and duty collection when leveraging an SOR provider
A tactical deep dive for ecommerce leaders expanding globally.
Clear definitions of IOR, MOR, and SOR
Real-world examples of how brands structure these roles
How to reduce cross-border risk and increase speed-to-market
Common mistakes (and how to avoid them)
A checklist to evaluate partners and protect margins

If your brand is growing internationally, this guide is for you.


Perfect for COOs, Heads of Ops, CFOs, and international ecommerce teams navigating compliance, logistics, and checkout localization.

Don’t Let Compliance Kill Your Global Growth


You’ve done the hard part by building demand in new markets. Now make sure you’re set up to sell there. This guide breaks down the roles and strategies global brands use to succeed.

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