Optimized Returns Drive Apparel Sales. Fix Yours with OpenBorder
Right now most customers pay $25-45 to return items and wait 6 weeks for refunds. OpenBorder's local hubs reduce return costs by 60% and cut refund times to 2 weeks, with 85% higher retention.
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Trusted by leading E-commerce Brands
Listen to apparel brands winning with OpenBorder returns
Is This Your International Returns Reality?
Customer pays heavy return cost
Most customers pay $25-35 to return a $50 dress. These costs kill repeat purchases and generate negative reviews.
4-6 week refund windows
Cross-border returns crawl through customs, sit in warehouses, and frustrate customers. By the time they get refunded, they've already disputed the charge or left a 1-star review.
Poor customer experience
Generic return labels, confusing instructions, surprise customs fees, and no tracking. Your returns portal works for local customers but fails internationally.
You're paying premium rates
Every international return costs you $15-25 in shipping, plus customs clearance, inspection, and restocking.
OpenBorder Local Returns:
Built for Apparel Brands Selling Globally
OpenBorder's local returns hubs in Canada, UK, Germany, and Australia transform international returns from a cost center into a customer retention tool.
Radically Lower Costs
60% cheaper than cross-border returns
$6-10 per return vs $15-25+
No surprise customs fees
Consolidated shipping if returning to US Or restock locally for resale
Dramatically Faster Refunds
7-14 day refund windows vs 4-6 weeks
Local processing eliminates customs delays
Real-time tracking for customers
Automated refund triggers
Reduce disputes by 70%
Superior Customer Experience
Regional return labels (no international shipping)
Branded returns portal
Local language support
Same smooth experience as US returns
Turn returns into retention opportunities
5 Steps to Better International Returns
01
Customer Requests Return: Shopper initiates return through your branded returns portal
02
Local Return Label Generated: Customer receives domestic return label—no international shipping
03
Ships to Regional Hub: Package goes to local hub in CA, UK, DE, or AU—not back to your US warehouse
04
Item Inspected & Processed: Local team inspects, then consolidates to US, restocks locally, or disposes
05
Automatic Refund Triggered: Customer gets refunded in 7-14 days vs 4-6 weeks with cross-border
Set Up Local Returns
Not Just Returns, OpenBorder Handles Everything
Localized Checkout
Local currency & payment methods
Guaranteed duties & tax accuracy (OpenTax)
Delivery promise & shipping profiles
International Fulfillment
Cross-border or local fulfillment
Multi-origin routing
Local returns
Compliance & Risk
Importer of Record / Merchant of Record
Product compliance checks
Customs, duties, and tariff management
Growth Tools That Increase Conversion
A/B shipping & price tests
Country-specific CRO modules
International profitability dashboard
You Run Ads. We Do Everything.
You don’t need new creative to scale globally
Here’s the play that works:
Copy your winning U.S. ads
Target new regions (UK, Canada, Australia, EU)
Turn on OpenBorder for duties, taxes, payments, shipping & returns
Launch in days, not months
When all the cross-border friction disappears, your best UK ads start performing in bigger, cheaper, faster-growing markets.
Why Fast-Growing DTC Brands Choose OpenBorder
Launch in Days, Not Months
Openborder helps you launch in under 2 weeks, depending, depending on the product category.
Minimal time and effort required
Only need 3-5 hrs from your ops lead + dev team = International rollout
Full-Stack Global Infrastructure
Shipping → Payments → Tax → Duties → Compliance → Returns
No Additional Operational Load
No tax registration, customs filings, labeling rules, or new 3PL setups required.
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Unlock Global Channels:
Amazon & TikTok Shop Without the Overhead
Your DTC growth shouldn’t depend on one channel or one country.
OpenBorder activates Amazon Global and TikTok Shop UK as new revenue streams without requiring legal entities, tax registrations, or new teams.
OpenBorder activates Amazon Global and TikTok Shop UK as new revenue streams without requiring legal entities, tax registrations, or new teams.
Amazon Global Expansion
OpenBorder becomes the operational layer for global Amazon growth:
Full IOR/MOR support
Automatic VAT/GST compliance
Cross-border → local warehouse → FBA routing
Local delivery readiness for every region
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TikTok Shop UK
Tap into one of the fastest-growing commerce channels:
Local fulfillment
Duties, taxes, and returns handled
End-to-end compliance included
IOR/MOR handled
A unified expansion stack for DTC, Amazon, and TikTok managed under one platform.
PROVEN RESULTS
Leading DTC Brands Are Already Winning with OpenBorder
Real results from DTC brands that chose OpenBorder
12 countries
Launched in under 2 weeks
0% → 5%
Int’l revenue in 6 months
The Perfect Jean
Ships internationally from US 3PL
UK live in <2 weeks
One-label workflow (no routing issues)
Local returns hubs (UK, AU, CA)
“Feels like domestic shipping”
3X
International revenue
(12 months)
(12 months)
2X
Amazon UK & Mexico growth
Bloom
Product compliance handled for UK, MX, EU, CA
Duty-included, multi-currency checkout → higher conversion
Faster shipping with optimized carrier mix
Amazon listing + FBA replenishment managed via OpenBorder
Ready to Simplify International Returns?
Stop treating returns like an afterthought.
Start using them as a competitive advantage.
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